Using analytics, we recommend Google Analytics, Mixpanel, or KISSMetrics, you can track the behavior of all of your customers. You can basically find out every information about them. You can see how many visits you had on your page on any given day. You can see where your users came from, and which channels gave you the most users. You can also see how much time your users are spending on your website. You can see which buttons on your website are pressed, and which are not. You'll also see how many users are returning users, and how many of them are new.
You can also track a users' tracks on your website to see if they are actually using the main features, what they are using and they are not, and which page are they leaving from.
Analytics tools will give us all the information we need to tweak our product into a better one.
Web/Social Customer Analytics Tools
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Google Analytics – web analytics and optimizer from the borg
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Kissmetrics– actionable analytics
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GetClicky – real-time web analytics
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Swix – analytics for social media and online
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Leadlander – marketing automation analytics
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Seomoz – SEO and social monitoring
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Wordtracker – find the best keywords and links
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Serpico – monitor your competition, backlinks & rankings
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Chart.io - easy analytics for business data
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Mixpanel– real-time event tracking
- Mixpanel Analytics Tutorials
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DigMyData – analytics dashboard for sales, email, social and ad marketing
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Crazyegg– visualize analytics
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Mint – site analytics
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Visistat – web analytics measure marketing campaigns
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Webtrends – analytics and segments
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Chartbeat – website analytics for doers
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Kontagent – user analytics for the social and mobile web
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Forsee – web, mobile, social, contact center analytics
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Woopra – real time customer and visitor analytics
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Comscore – ad agency/enterprise analytics
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StatsMix – track and display internal & web metrics
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Keylines – amazing email visualization tool (Palantir for the rest of us)
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Ducksboard – very cool way to measure any online metrics
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Cyfe – monitor social media, analytics, marketing, sales, support
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Mention – media and social monitoring
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Geckoboard – widget-driven business dashboard
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Grappster – dashboard for your cloud apps
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Leftronic – dashboard for real-time analytics
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PirateMetrics – track acquisition, activation, retention, referral, and revenue
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Recon.io – Twitter brand monitoring
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WhosTalkin - Social Media Search tool
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Diffbot – identify and extract from any web page (stealth search engine!)
Mobile App Store Customer Analytics / Ad Platform
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Google Analytics - for Mobile
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AppAnnie – Apple/Google/Amazon app store analytics
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Appfigures – mobile analytics and sales data
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Mopapp – mobile analytics, sales data, rankings
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Distimo - Apple/Google/Amazon app store analytics
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Xylogics – search engine for Apple/Google/Amazon app store
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Apptrace – app store intelligence
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AskingPoint – mobile analytics with polling
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Flurry - mobile app analytics and traffic acquisition
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TestFlight – IOS analytics in beta testing on the fly
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Apsalar - mobile apps analytics & ads
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Count.ly - multiplatform mobile analytics
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KeenIO - analytics as an API
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Capptain - mobile analytics + push
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TapStream - Marketing analytics for apps
Video Analysis Tools
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Tracker – way cool video analysis tool